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Successful Businesses are Built on Trust

4.20.16

After nearly three decades, my business and I have matured. In a nutshell, this means I get to shut up more. This luxury is a direct result of being surrounded by advisors and team members with varied experience and whose strengths function well together.

Trust powers a sustainable business. Here’s how it helped me build and grow three different companies—Crew Connection, PayReel and CrewCloud

You Can’t Do It All

It’s tempting for leaders to be involved at every level, but you can’t do—or be good at—everything. That’s what the team is for. A growing business allows you to hire more people and hiring more people allows the business to grow. This cycle is a sure sign of a healthy organization. Once I built a team that I could trust implicitly, the best thing I did for the company, the team, and myself was to get out of the way when it comes to day-to-day tasks.

Surround Yourself with Good People

Without implicit trust, I get too involved. Usually, we just need to make adjustments or offer personal development because individuals are busy or stretched too far. When team members are good for the company, but bad for the position, we can rewrite their roles and move forward. We know we got it right once things start humming again and I can step away. When it doesn’t work out and someone has to move on, we see it as a learning opportunity.

Attitude Trumps Skill

When it comes to team dynamics, attitude trumps everything. I’d rather have someone inexperienced with a positive outlook than one with all the training but a sour demeanor. You can develop skills. In a growing company, a bad attitude is like poison—deadly and difficult to remove. Once it’s in the system, things go downhill fast.

You know you’ve built the right team when you’re happy to delegate. Things work better when everyone has a good time, works hard, and respects each other.

Happy Teambuilding,

Heidi McLean

President and Founder of Crew Connection, PayReel and CrewCloud

Feeling the trust? Then trust us and check out our other entrepreneurship articles about change and persistence.

About PayReel:

PayReel’s clients, who are some of the biggest companies in the world, are constantly immersed in the chaos of producing multimedia content or executing live events. PayReel makes sure they have the right contractors at the right time in the right place, and that everyone gets paid properly. And, most importantly, they handle every last detail perfectly while making sure their clients think nothing of it, so they can get back to doing what they do best.

About Crew Connection:

Crew Connection connects you with video production crews across the country and around the globe. With more than 25 years of experience and thousands of shoots to our credit with film crew pros, you can trust our expert coordinators to match you with the right freelance video crew and equipment every time.

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